Closed Captioning

For closed captioning concerns please contact our Captioning Hotline:

Phone: 800-232-3605 x232
Fax: 217-483-1112
email: captioning.hotline@nktv.tv

We will make every effort to respond or otherwise resolve your inquiry within 24 hours or one business day.

Written Closed Captioning Complaints should be directed to:

Closed Captioning
c/o Richard Plotkin, Engineering
P.O. Box 6248
Springfield, IL 62708

or email: captioning.hotline@nktv.tv
or call: 217-483-7887 x232

Before sending a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.

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